Privacy Policy

Last Updated: June 30, 2026

At Ashira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and placing an order, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our website.

Information you provide:

Name, email address, phone number, and shipping/billing address.
Order details and purchase history.
Payment information (processed securely by our payment providers — we do not store full card details).
Any messages or information you send us when you contact support.

Information collected automatically:

Device and browser type, IP address, and general location.
Pages viewed, products browsed, and actions taken on our site.
Cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders.
Send order confirmations, shipping updates, and customer support responses.
Improve our website, products, and overall shopping experience.
Send marketing communications and promotions (only where you have opted in).
Detect and prevent fraud, abuse, and security incidents.
Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We share it only with trusted parties who help us operate our business, including:

Payment processors to handle transactions securely.
Shipping and logistics partners to deliver your orders.
Service providers for analytics, marketing, and website hosting.
Authorities or regulators where required by law.

These parties are only permitted to use your information for the services they provide to us.

4. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements. When no longer needed, your information is securely deleted or anonymized.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to keep your cart working, remember your preferences, analyze site traffic, and personalize content and ads. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.
Withdraw consent or opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

Email: ashira@gmail.com
WhatsApp: +971527149409